There is an "absolute power" culture within the Veterans' Affairs portfolio, stretching from the Minister's office through to many parts of DVA, and it needs to be dismantled. Real change is unlikely to occur until we provide clear evidence to both the media and Parliament.
We need veterans, veteran family members, and service providers to take just three minutes to record a short video on their mobile phone. We are seeking examples of current claims that have been unresolved for more than three years, or situations that may amount to a breach of basic human rights, such as being ignored for months without meaningful communication.
We also want to hear from family members and healthcare providers who are owed invoices that are more than four weeks overdue.
Let's not allow these experiences to be forgotten or left behind. If you have a story to tell, now is the time to share it.