This policy sets out the personal information handling practices of the Australian Veteran Community, a website owned by PayMe Australia Pty Ltd. The policy demonstrates how we comply with our obligations under the Privacy Act 1988 (Privacy Act) and manage your personal information in accordance with the Australian Privacy Principles (APPs).
The APPs regulate how we may collect, use, disclose and store your personal information, and how you may access and correct the personal information that we hold about you. We will only collect information that is reasonably necessary for the proper performance of our activities or functions.
We do not collect personal information just because we think it could be useful at some future stage if we have no present need for it. We do not collect or use personal information for the purposes of unlawful discrimination. We may decline to collect unsolicited personal information from or about you and may take such measures as we think appropriate to purge it from our systems. By following the links in this document, you will be able to find out how we manage your personal information as an APP Entity under the APPs.
The Australian Veteran Community manages personal information, as an APP Entity, under the APPs and must take such steps as are reasonable in the circumstances to implement practices, procedures and systems relating to the entity’s functions or activities that:
Open and Transparent management of Personal Information
Anonymity and pseudonymity
When making a general enquiry as an individual, you do not have to identify yourself where reasonable to do so. We can provide general information to you without requesting any personal information.
How we collect and hold personal information
We made collect personal information about you directly from you as well as indirectly from third parties. In performing our functions and activities, we may collect your personal information using a variety of methods including:
We collect and store your personal information securely on our secure internal information systems. When we no longer are required to hold your personal information it is destroyed by purging from our information systems and destroyed in accordance with our policy. We do not destroy or de-identify information that is contained in a Commonwealth Record
Use or Disclosure
We only use or disclose your personal information for the purposes for which it was given to us in relation to our functions or activities which we are undertaking for you. We do not disclose your personal information and are unlikely to disclose your personal information to overseas recipients. Instances whereby we may disclose your personal information include:
Notifiable Data Breaches
The Australian Veteran Community takes the security of your data to be our paramount responsibility. This includes protecting personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. In the event we experience or suspect any form of data breach we will take immediate remedial action to contain and limit any further access or distribution of the breach. PayMe will immediately implement the Data Breach response action plan https://www.oaic.gov.au/resources/privacy-law/privacy-act/notifiable-data-breaches-scheme/flowchart.pdf and the Privacy team will notify affected individuals or entity (s) at risk of serious harm, depending on what is "practicable" and in accordance with the Notifiable Data Breaches (NDB) Scheme (s) that a breach has occurred.
Ensuring that the notification to the Office of the Australian Information Commissioner is completed.
To whom is the data passed and how do we protect it along the way;
PayMe Australia Pty Ltd is an Australian company and does not send or process any data outside of Australia. PayMe does not outsource any of its functions to any countries outside of Australia including the European Union (EU) or outside of the EU.
How to contact us;
For more information https://australianveterancommunity.com.au/contact-us
Australian Veteran Community Suite 5/18 Napier Close Deakin ACT 2600
You have a right to complain about our handling of your personal information if you believe that we have interfered with your privacy.
How to make a complaint
If you are making a complaint about our handling of your personal information, it should first be made to us in writing. You can also make complaints to the Office of the Australian Information Commissioner. How your complaint will be handled when we receive your complaint: